Contact
Do you have inquiries or wish to schedule a visit to our showroom? Don't hesitate to reach out via phone or email—we're here to assist you!
FAQ
Will the garden furniture match the ambiance of my garden? expand_more
We present an array of suitable sets and diverse furniture types to complement every garden. From rustic to chic, and from modern to country-style, our collection includes loungers, garden sets, parasols, and lounge sets—all seamlessly combinable.
How do you maintain quality? expand_more
We are dedicated to upholding stringent quality standards for sustainability, durability, and ethical manufacturing practices, proudly adhering to certifications such as SVLK, FSC, Sunbrella, and BSCI.
What is the expected delivery time? expand_more
This depends on the current workload. We strive to deliver the furniture as soon as possible. Once we have been given insights from the supplier on when the furniture will be delivered to our showroom, we will contact you to schedule a delivery appointment. From that moment, your order will be delivered within two weeks.
Do I need to assemble the furniture myself? expand_more
In addition to complimentary delivery, we provide free assembly for all our furniture, ensuring prompt and precise placement.
Can I visit the showroom? expand_more
Feel free to explore our showroom nestled in the scenic Algarve region of Portugal. Simply visit our contact page for location and appointment details.
What if I discover a delivery or factory defect within the warranty period? expand_more
Your purchase comes with a standard 2-year warranty through the CBW. However, we extend that peace of mind by an additional year. That means you’ll enjoy a luxurious three-year warranty with only a 1/3 depreciation in the final year. Rest assured, the warranty period commences from the moment of purchase of the original product and remains valid even after repair or receipt of a replacement product.
Please get in touch with us as soon as you discover any delivery or factory defects. We’ll promptly provide you with an appropriate, cost-free solution. And of course, for damages or defects not caused by user mishandling and covered by warranty, we’ll also offer you a suitable solution.
I've spotted a set online, but I'm interested in customizing the arrangement. Is that an option? expand_more
Absolutely! At Slings Outdoor Living, you have the creative freedom to mix & match many of our furniture, sets, colors & materials to your unique taste while remaining the aesthethic design. While our website showcases popular configurations, if you’re envisioning something different, our dedicated sales team is here to assist you, or you’re welcome to visit one of our stores for inspiration.
Can the cushions be machine washed? expand_more
You can easily machine wash both our All-weather outdoor covers and our Soltex outdoor covers one by one. Just remember to wash the outer covers at a gentle 30 degrees with a mild detergent. Avoid using the dryer and minimize spinning to prevent wrinkles. After washing, treat the Soltex covers with our Soltex protector for added water and dirt repellency. Any wrinkles? No worries! They’ll naturally disappear under the warmth of the sun.
Can I replace the cushion covers to give the furniture a fresh look? expand_more
Want to give your furniture a fresh look? Easily switch up the vibe at a low price by replacing the cushion covers. Reach out to our sales department at info@slingsoutdoorliving.com for new, loose lounge cushions.